Training Videos

To help navigate the Aladdin Client Portal, please utilize our training videos below.

For a breakdown of user roles and permissions in the Aladdin Client Portal, please click here.

If you have any questions or need assistance, please reach out to your dedicated Account Executive. 

Access Your Account

Learn how to log into the updated portal. 

Individual Load Submission

Learn how to submit paperwork for funding for a single load through the Aladdin Client Portal.

Batch Load Submission

Learn how to submit a batch of loads for funding through the Aladdin Client Portal.

Real-Time Funding Updates

Find out how to view real-time funding updates for all your loads. 

Credit Check Tool

Explore how to pull credit checks in the Aladdin Client Portal. 

Reporting Tool

Find out how to pull reports on your account in the portal. 

Adding Team Members To Your Account

Discover how to add additional team members to your account. 

User Role Permissions Guide

 
Learn about the different user roles and the access permissions that come with each level of access. 

Updating Your Back Office Email

Learn how to update your back office email in your account. 

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Individual Load Submission

Learn how to submit paperwork for funding for a single load through the Aladdin Client Portal.

Real-Time Funding Updates

Understand how to see real-time funding updates for all your loads. 

Credit Check Tool

Learn how to pull credit checks in the updated portal. 

Reporting Tool

Find out how to pull reports on your account in the updated portal. 

Load Board Tool

 Explore our free load board to find available loads.