Frequently Asked Questions
1.) Go to aladdincap.com
2.) Click on "My Aladdin Online Portal"
3.) Once loaded, click on "Credit Checks"
- When you signed up with Aladdin for factoring services, you should have received a “Welcome Packet” with your log in details for the Credit Check portal.
- If you don’t have access to your Credit Check username and password, please request your log in details from your Account Executive.
- After logging into the Credit Check site, the “Top Approved Brokers” list is on the left-hand side of the page
- Search the “Top Approved Brokers” first, THEN, if broker is not listed, search in Aladdin Credit Check by MC#
- The listed brokers are APPROVED for ALL loads. There is no need to pull credit or contact the credit department to haul a load from any broker on this list.
- OPTIONAL - Download a PDF Version of this list to print / save (the list DOES expire)
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Log into the credit check website
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Enter your username and password
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Type in the debtor MC number in the "MC#" field
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Hit the “Search” Button to populate your results at the bottom of the page
- If multiple options appear after you hit “Search”, you will choose the line item with the highest count of matches (furthest right-hand column)
- Please contact your Account Executive to have your account reviewed for an increase in the number of pulls your company is allowed
- When searching an MC number, after you select the line item you want to pull credit on and hit, you will get a pop with a red thumbs down (denied for factoring), green thumbs up (approved for factoring), or an orange caution sign (you need to contact credit@aladdincap.com for further review on approval / denial)
- Send an email to credit@aladdincap.com
- Email the rate confirmation to your Account Executive for further review before taking the load
- Utilize your resources available to you and investigate!!! (Google the phone # to ensure you are talking to the company you booked the load with)