Freight brokers are an essential part of running a smooth operation. They save you time and money by looking for available business opportunities and help you build relationships with new customers. But you will only experience these benefits if you partner with the right freight brokers for your business.
While it may seem like a straightforward process to choose the right freight brokers, there are significant impacts on your business if you partner with the wrong ones, like payment issues, damaged customer relations, poor communication, and more commonly, double brokering.
In this blog, we are going to breakdown 7 tips to consider when searching for the right freight brokers to partner with:
- Have Industry Experience
Make sure your freight brokers have experience within the trucking industry, especially with the type of loads and cargo that you plan on hauling. This will help them find the right customers for you to work with.
- Right Credentials and Compliance
Ensure the freight broker is properly licensed, insured, and compliant with industry regulations to prevent any potential issues with noncompliance.
- Financial Stability
Assess the financial stability of any potential freight brokers and run a credit check to ensure they are more likely to give timely and consistent payments.
- Customer Networks
Having a network of shippers for you to choose from is key. With a large, diverse network, you will have direct access to more growth opportunities and will provide flexibility for your business.
- Rates and Agreements
Make sure you have an understanding of the freight brokers contractual agreements, payment terms, fees, and rates to prevent hidden fees or undisclosed contract terms. In addition, compare rates, payment terms, and fees to ensure you are choosing a partnership that best aligns with your business operations and needs.
- Technology Tools
Make sure your freight brokers are utilizing advanced technology to not only find you the best loads, but to also keep an eye on the market trends and rates. This will help you effectively navigate the ever-changing market conditions.
- Customer Services & Communication
Just like any other partnership, communication is key, so ensure your freight broker gives your access to their direct line. Also, make sure to read reviews from past and current customers so you can get a good idea on the service that they will offer.
Where To Get Started
Now that you have an understanding of what to consider when looking for a freight broker, the next step is to begin your search. The best places to search for a freight broker are fellow owner-operators and fleet owners, trucking associations, online load boards, social media, google and more.